Are There Any Specific Conditions or Exceptions to the 25-Day Validation Rule?

Are There Any Specific Conditions or Exceptions to the 25-Day Validation Rule?

The 25-day validation rule is the standard timeline applied to most transactions across Involve Asia. This means advertisers generally validate conversions within 25 days, allowing publishers to receive clearer updates on their earnings.

However, there are specific conditions and exceptions where validation may take longer:

  • Delayed Deliveries: If a customer’s order is shipped late, validation may be extended until delivery is confirmed.

  • Disputed Transactions: Purchases under dispute, such as refund requests, cancellations, or chargebacks, may require additional review before validation.

These exceptions are handled on a case-by-case basis to ensure accuracy and fairness for both advertisers and publishers.

Publishers are advised to regularly check their Conversion Report in the dashboard for the latest status updates.

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