Understanding Dashboard Payment Statuses on Involve Asia
Your Dashboard Payment Status shows exactly where your commissions are in the payment process — from when they are generated to when they reach your account. Knowing these statuses will help you understand whether you can withdraw your earnings now or need to wait.
Payment Status Types and What They Mean
| Status | Meaning | Can You Withdraw? | What You Should Do |
|---|
| Pending Advertiser Validation | Commissions are still being validated by the advertiser to confirm the transaction’s eligibility. These are estimated earnings and not yet final. | No | Wait until the advertiser completes validation. |
| Commission On Hold | Conversions are marked as "Yet to Consume" — for example, hotel bookings or services scheduled for a future date. Commission will only be validated after the service is consumed. | No | Refer to our Conversion Report guide for details. |
| Pending Advertiser Collection | Your commission has been approved but payment from the advertiser to Involve Asia is still pending. | No | Wait for payment from the advertiser — once received, funds will move to Available to Withdraw. |
| Payout Under Process | Your withdrawal request has been submitted and is being processed by our Finance team. | Processing | No action needed — payment will be sent within the stated withdrawal timeline. |
| Commission Paid | Your commission has been successfully paid to you via your selected payment method (PayPal or Wire Transfer). | Yes (Received) | Check your PayPal or bank account for the funds. |
Additional Notes
-
Validation Period
Starts on the 1st of the month after the conversion date and varies by offer (e.g., 14–60 days).
Minimum Withdrawal Thresholds
Withdrawal Methods
-
PayPal — MYR only, processing fee of RM 5 or 5%, whichever is higher.
-
Wire Transfer — Processing fees apply for international transfers.
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