Payment Status Shows as "Paid" but Funds Not Received

Payment Status Shows as "Paid" but Funds Not Received

If your withdrawal request status on Involve Asia shows as "Paid" but you have not yet received the funds, here are the possible reasons:


1. Processing Time Before Status Changes

It can take up to 10 working days for Involve Asia to process all payment requests and change the status from "Pending" to "Paid".


2. Bank Transfer Time

After your payment status changes to "Paid", it usually takes 2–3 working days for the funds to be credited to your bank account.


3. Country-Specific Banking Regulations

Processing times may vary depending on your country’s banking system. Check with your bank regarding expected timelines for receiving international or local transfers.


4. Delayed Beyond 13 Working Days

If you have not received your payment within 13 working days from your withdrawal request date, contact your Account Manager or email us at wecare@involve.asia for assistance.


5. PayPal First-Time Payments

If you are using PayPal for the first time, your funds may be placed on hold as per PayPal’s terms and conditions. You can read more about this in PayPal On Hold.