What is Error 500 Internal Server Error and How to Fix It?
What is Error 500?
The 500 Internal Server Error is a general HTTP status code that indicates something went wrong on the website’s server. The server cannot provide more specific details about the problem, but it usually means the issue is not related to your computer or internet connection, but instead with the website’s server.
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How to Fix the 500 Internal Server Error
Although the issue is typically on the server side, you can still try the following troubleshooting steps:
Step 1: Reload the Web Page
Click the refresh/reload button, press F5 or Ctrl + R, or re-enter the URL.
Many times, the error is temporary and resolves when you retry.
Step 2: Clear Browser Cache
A corrupted or outdated cached version of the page could trigger the error.
Clear your browser’s cache and try loading the page again.
Step 3: Delete Browser Cookies
Sometimes, cookies associated with the website may cause the issue.
Delete the site cookies, restart your browser, and check again.
Step 4: Contact Support if Issue Persists
If the error continues, take a screenshot of the error page.
Reach out to our Customer Support Team or email us at wecare@involve.asia for further assistance.
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