What Is Error 500? Causes and Fixes

What Is Error 500? Causes and Fixes

The 500 Internal Server Error is a general HTTP status code that signals something went wrong on the website’s server. The error doesn’t provide exact details, which makes it frustrating—but it usually means the issue is on the server side, not with your computer or internet connection.

Illustration purposes only

Common Causes of Error 500

  • Server misconfiguration

  • Temporary overload or downtime

  • Corrupt cache or cookies in your browser

  • Issues with scripts running on the site

How to Fix the 500 Internal Server Error

Even though this error usually comes from the website’s server, there are a few things you can try on your end:

Step 1: Reload the Web Page

  • Click the refresh/reload button.

  • Press F5 or Ctrl + R.

  • Try entering the URL again.

    • Many times, the issue is temporary, and reloading fixes it.

Step 2: Clear Your Browser Cache

  • Go into your browser settings.

  • Clear cached files and images.

  • Reload the site.

    • Sometimes, an outdated cached version of the page triggers the error.

Step 3: Delete Cookies

  • Remove cookies for the site showing the error.

  • Restart your browser.

  • Try accessing the site again.

    • Corrupt or expired cookies can occasionally cause HTTP 500 issues.

Step 4: Contact Support

If the error still persists:

  1. Take a screenshot of the error page.

  2. Contact Involve Asia’s customer support for further assistance.

Quick Note: In most cases, Error 500 isn’t caused by you—it’s the server. But by clearing cache/cookies or refreshing, you can rule out local issues and help speed up troubleshooting.

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