What is Error 504 Gateway Timeout and How to Fix It?
What is Error 504?
A 504 Gateway Timeout error is an HTTP status code that occurs when one server fails to receive a timely response from another server while trying to load a web page or process a request.
In simple terms, it means the server took too long to respond, causing the page to fail to load.
Illustration purposes only
How to Fix the 504 Gateway Timeout Error
Step 1: Refresh the Page
Click the refresh/reload button, press F5, or try re-entering the URL.
Sometimes, the error is only temporary and can be resolved with a simple retry.
Step 2: Restart Your Network Devices
Restart your modem, router, or switches to rule out temporary connection issues.
This often fixes minor network-related problems that may trigger a timeout.
If the error continues, take a screenshot of the error message.
Contact our Customer Support Team or email us at wecare@involve.asia for further troubleshooting and assistance.
Pro Tip: A 504 error is usually caused by a server delay, so it’s not always something you can fix on your end. However, following the steps above helps determine if it’s temporary or needs technical intervention.
Related Articles
What is Error 500 Internal Server Error and How to Fix It?
What is Error 500? The 500 Internal Server Error is a general HTTP status code that indicates something went wrong on the website’s server. The server cannot provide more specific details about the problem, but it usually means the issue is not ...
Why Do I Have So Many Invalid Links?
Why Do I Have So Many Invalid Links (Dead End Clicks)? On the Involve Asia dashboard, invalid links are also called Dead End Clicks. These occur when a link is broken, inactive, or no longer leads to the intended page. Common Causes Incorrect URL ...
How Postback Works on Involve Asia
What Is a Postback? A Postback URL in Attribution Analytics is a URL request to a third-party system that notifies you of a conversion (typically a sale). Technically, a postback is a GET request (a method used to retrieve data from a server) sent to ...
What is a Property on Involve Asia and How Do Publishers Use It?
In Involve Asia, a property is the online platform you use to promote advertiser offers — such as a website, blog, social media account, forum, or mobile app. When you apply to become a publisher, you must add at least one property so advertisers can ...
Why Did the IRB Fail to Validate My e-Invoice?
If your withdrawal status shows "Invalid", it usually means the IRB was unable to validate your e-Invoice. This can happen due to: Incomplete address – Ensure all address fields are filled in, including Address Line 1, City, State, Zip Code, and ...