What Is Error 504? Causes and Fixes

What Is Error 504? Causes and Fixes

The 504 Gateway Timeout error is an HTTP status code that means one server didn’t receive a timely response from another server it was trying to access. This happens when your browser sends a request, but the server you’re trying to reach takes too long to respond.

In short, the error usually indicates a server-to-server communication delay rather than an issue with your own device.

Illustration purposes only

How to Fix the 504 Gateway Timeout Error

Although the issue is often on the server side, there are a few quick steps you can try:

Step 1: Retry the Page

  • Click the refresh/reload button.

  • Press F5 or Ctrl + R.

  • Re-enter the URL in the address bar.

    • Many times, the timeout is temporary and will work on a retry.

Step 2: Restart Your Network Devices

  • Power cycle your modem, router, or switches.

  • Wait a few minutes before reconnecting.

    • Temporary network glitches may cause timeout errors.

Step 3: Contact Support

If the issue continues:

  1. Take a screenshot of the error page.

  2. Contact Involve Asia’s customer support for further assistance.

Quick Note: A 504 error is generally not caused by your computer—it usually points to a server or network communication delay. However, refreshing the page or restarting your network can sometimes solve it.

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