You’ll need to provide an e-Invoice only when your withdrawal status shows “Pending e-Invoice.”
To check your status:
Go to “My Earnings Overview” in your Involve Asia dashboard.
Click on the “All Payments” section.
Look for your withdrawal status. If it says “Pending e-Invoice,” it means you must upload a validated e-Invoice before your withdrawal can be processed.
Once your e-Invoice is uploaded and validated, your withdrawal will continue as usual.
Always ensure your taxpayer status and payment details are updated in your account to avoid delays.