Why can’t I generate a Lazada product link?
Lazada has updated its link generation system. As a result, some products are no longer eligible for deeplinking, which may prevent you from generating certain links.
Why are some products not available for deeplinking?
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The product is not commissionable and is excluded from the affiliate program.
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Lazada’s new tracking method is being integrated in phases due to the large data volume, with no set completion date.
I was able to generate the link before, but not now.
This is due to Lazada’s system update, which affects deeplinking availability for certain products.
How can I resolve this?
Search for similar commissionable products in the same category that may be eligible for deeplinking.
What happens to my old links?
Old links will generally still work, but some may break due to system changes. You may need to replace them with new links if they stop working.
I tried generating a similar product link, but it still doesn’t work.
This may be due to specific product restrictions in Lazada’s new system. Contact your Account Manager or email us at wecare@involve.asia for help.
What about Shoplink-generated links?
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Existing Shoplink links will redirect to Lazada’s homepage.
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Shoplink will no longer support Lazada offers after January 20th.
What if I generate links via API?
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You can still generate links, but non-deeplinkable pages will return the same dashboard error.
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Links generated before migration will redirect to the homepage.