Why an Offer May Be Paused on Involve Asia
When an offer is paused, publishers cannot promote it until it goes live again. Understanding why this happens — and what to do — can help you manage your campaigns smoothly.
Common Reasons an Offer May Be Paused
-
Advertiser Has Reached or Exceeded Its Monthly Budget
Many advertisers allocate a set budget for their campaigns. Once this budget is fully spent, the offer may be paused until the next budget cycle or when more funds are added. -
Technical Issues Detected
Sometimes an offer is paused temporarily to fix tracking, payment, or creative issues. -
Partnership Discontinued
If the advertiser ends their partnership with Involve Asia, the offer will be removed or paused. -
End of Campaign Period
The offer has reached its scheduled end date. Seasonal or special event campaigns often fall into this category. -
Advertiser Review or Maintenance
Offers may be paused while the advertiser updates creatives, commission rates, or promotion guidelines.
What Happens When an Offer Is Paused?
-
End users (your audience) will not be able to access your affiliate link for that offer during the pause period.
-
No conversions will be tracked while the offer is paused.
-
Publishers cannot generate new deeplinks for the paused offer.
Once the offer goes live again:
-
Existing affiliate links will work as usual.
-
The Deeplink Generator feature will be available again.
-
How Publishers Are Notified
When an offer is paused, publishers are notified by email to stop promotion until the offer is live again.
However, if you did not receive an email, it may be due to your email subscription preferences.
How to Check Your Email Notification Settings
Step 1: Navigate to Profile > Settings from your Publisher Dashboard.
Step 2: Select Mailroom and update your preferences by toggling the notification options on or off.
Tips to Minimize Disruption
Regularly monitor your live offers in the dashboard.
Keep alternative offers ready in case a high-performing campaign gets paused.
Review your email subscription settings to ensure you receive timely updates.
Related Articles
Understanding Offer Approval Statuses on Involve Asia
When you apply for an offer on Involve Asia, your application will be assigned an approval status based on the advertiser’s requirements. Knowing what each status means will help you take the right next steps and avoid promoting an offer before ...What Happens to My Earnings If My Involve Asia Account Is Paused?
If your Involve Asia account is paused, a maintenance fee of MYR 100 (or your available balance, whichever is lower) will be deducted. Important: Any remaining funds may be forfeited without further notice if your account stays inactive. To avoid ...Why a Missing Conversion Request May Be Rejected on Involve Asia
When you submit a Missing Conversion Request, we will review your claim based on the details and proof you provide. In some cases, the request may be rejected if it does not meet the tracking, program, or submission criteria. Common Reasons for ...Key Things to Look for in an Offer Page on Involve Asia
Before you start promoting an offer on Involve Asia, it’s important to review the Offer Page carefully. This page contains all the information you need to decide if the offer is right for your audience, how you can promote it, and what to expect in ...Why Was My Involve Asia Account Paused & How to Reactivate It
Your Involve Asia account was paused because it remained inactive for more than 390 days. This is part of our account policy to ensure only active publishers continue to access the platform. How to Reactivate Your Account If your account was paused, ...