Why an Offer May Be Paused on Involve Asia

Why an Offer May Be Paused on Involve Asia

From time to time, offers on Involve Asia may be temporarily paused by advertisers or the platform. This is a normal part of affiliate marketing operations and can happen for several reasons.

When an offer is paused, publishers cannot promote it until it goes live again. Understanding why this happens — and what to do — can help you manage your campaigns smoothly.

Common Reasons an Offer May Be Paused

  1. Advertiser Has Reached or Exceeded Its Monthly Budget
    Many advertisers allocate a set budget for their campaigns. Once this budget is fully spent, the offer may be paused until the next budget cycle or when more funds are added.

  2. Technical Issues Detected
    Sometimes an offer is paused temporarily to fix tracking, payment, or creative issues.

  3. Partnership Discontinued
    If the advertiser ends their partnership with Involve Asia, the offer will be removed or paused.

  4. End of Campaign Period
    The offer has reached its scheduled end date. Seasonal or special event campaigns often fall into this category.

  5. Advertiser Review or Maintenance
    Offers may be paused while the advertiser updates creatives, commission rates, or promotion guidelines.

What Happens When an Offer Is Paused?

  • End users (your audience) will not be able to access your affiliate link for that offer during the pause period.

  • No conversions will be tracked while the offer is paused.

  • Publishers cannot generate new deeplinks for the paused offer.

  • Once the offer goes live again:

    • Existing affiliate links will work as usual.

    • The Deeplink Generator feature will be available again.

How Publishers Are Notified

When an offer is paused, publishers are notified by email to stop promotion until the offer is live again.

However, if you did not receive an email, it may be due to your email subscription preferences.

How to Check Your Email Notification Settings

Step 1: Navigate to Profile > Settings from your Publisher Dashboard.


Step 2: Select Mailroom and update your preferences by toggling the notification options on or off.


Tips to Minimize Disruption

  • Regularly monitor your live offers in the dashboard.

  • Keep alternative offers ready in case a high-performing campaign gets paused.

  • Review your email subscription settings to ensure you receive timely updates.

    • Related Articles

    • Why a Missing Conversion Request May Be Rejected on Involve Asia

      When you submit a Missing Conversion Request, we will review your claim based on the details and proof you provide. In some cases, the request may be rejected if it does not meet the tracking, program, or submission criteria. Common Reasons for ...

    • Understanding the Validation Process on Involve Asia

      The validation process is when an advertiser reviews all “Pending” conversions made by a publisher. This step ensures all transactions meet the advertiser’s criteria before being approved for commission payout. Key Things to Know Validation Period is ...

    • Why Isn’t My Deeplink Working on Involve Asia?

      If your deeplink isn’t redirecting, is showing an error, or isn’t tracking conversions, it’s likely due to one of these common issues. 1. Your Offer Application Is Still Pending Some offers require manual approval from Advertisers before you can ...

    • Why Your Conversions Might Be Rejected on Involve Asia

      On Involve Asia, conversions are only approved if they meet the advertiser’s validation criteria. A rejected conversion means the action taken by the user did not fulfill these requirements after review. Common Reasons for Conversion Rejection ...

    • Why You Might Have Missing Conversions on Involve Asia

      If you’re not seeing certain conversions in your Involve Asia dashboard, it doesn’t always mean they’re lost — there may be valid reasons why they haven’t appeared yet. Below are the most common causes and what you can do to fix them. 1. Offer Was ...